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Price Match Policy

From patio furniture to canopy tents to massage tables, Betel Canada's price match guarantee is a great way to save. Send in a competing flyer or an online ad from a local competitor and if eligible, we’ll match the price subject to the following conditions.

How Do I Price Match?

If you’re ready to purchase a product at Betel Canada's online store and know of a lower price at a Local Competitor for an Identical Item:

• Contact a Betel Canada associate via support@betel.ca with the Local Competitor’s offer for the Identical Item using the website ad or flyer

• Once the Betel Canada associate determines that your item qualifies, they will Price Match to the lower offer and send you an invoice with the matched price. Due to fluctuations to batch pricing, varying shipping costs and wholesale supplier restrictions, competitor price match offer expires 24 hours after placing an order.

• If you’ve already purchased an item from betel.ca within the last 24 hours and know of a lower price currently available at a Local Competitor for an Identical Item:

• Contact a Betel Canada associate via support@betel.ca by responding to your original order confirmation email with the Local Competitor’s offer for the Identical Item using the website ad or flyer.

• Once the Betel Canada associate determines that your item qualifies, they will Price Match to the lower offer and send you a confirmation that the price has been matched. Due to fluctuations to batch pricing, varying shipping costs and wholesale supplier restrictions, competitor price match expires 24 hours after placing an order. No other extension to this policy is expressed nor implied.

Who is a Local Competitor?

• Retail stores located in the same province in Canada, within a 250 km radius from where the price match is being requested.

• An official Canadian online retailer website ending in “.ca” with a registered office in Canada.

What is an eligible item?

• A brand new item with the same features, applicable warranty, includes free shipping, manufacturer, model number, Stock Keeping Unit number and size/volume currently available for sale at a lower retail price by a Local Competitor

• A product that is new, in original packaging


• Items not on our Exclusion List

Important Exclusions:

No price adjustments will be allowed during major holiday promotions including Black Friday and Boxing Week promotional periods.

Betel Canada reserves the right to verify competitor pricing and availability of price match items, limit quantities of price match items to one product per customer, and to revoke this guarantee or change its terms and conditions, without advance notice.